Privacy policy

Artoise, located at Zuidwenk 82 M, 3751 CG Bunschoten-Spakenburg, Netherlands, is responsible for processing personal data as described in this privacy statement.

Contact details: https://www.artoise.com

Netherlands, Bunschoten-Spakenburg, Zuidwenk 82 M, 3751 CG

WK Chamber of Commerce (KVK): 93551630

+31621968820

Personal data that we process Artoise processes your personal data because you use our services and/or because you have provided this data to us yourself.

Below is an overview of the personal data that we process:

First and last name
Gender
Place of birth
Address details
Telephone number
Email address
IP address
Location data
Information about your activities on our website
Internet browser and device type
Bank account number

Special and/or sensitive personal data that we process Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have permission from their parents or guardian. However, we cannot verify if a visitor is over the age of 16. We therefore advise parents to be involved in their children's online activities to prevent data collection about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@artoise.com, and we will delete this information.

Purposes and basis for processing personal data Artoise processes your personal data for the following purposes:

Handling your payment
Sending our newsletter and/or advertising brochure
Being able to call or email you if necessary to carry out our services
Informing you about changes to our services and products
Offering you the opportunity to create an account
Delivering goods and services to you
Artoise analyzes your behavior on the website to improve the website and tailor the range of products and services to your preferences.

Automated decision-making Artoise does not use automated decision-making that could significantly affect individuals.

How long we keep personal data:

Artoise does not keep your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following categories of personal data:

Personal data: Until it is necessary to achieve our goals or contact is made to delete it.

Sharing personal data with third parties

Artoise shares your personal data with various third parties if this is necessary for the performance of the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data. Artoise remains responsible for these processes. Furthermore, Artoise shares your personal data with other third parties. This is done only with your explicit consent.

Cookies, or similar techniques that we use:

Artoise uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone during your first visit to this website. Artoise uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to optimize the website's functioning. In addition, we place cookies that track your browsing habits so that we can offer customized content and advertisements.

On your first visit to our website, we already informed you about these cookies and asked for your permission to place them.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. Additionally, you can also delete all previously stored information through your browser settings.

Cookies placed by third parties are also used on this website. These include advertisers and/or social media companies. Here is an overview:

Cookie: Google Analytics

Function: Analytical cookie that measures website visits

Retention period: 2 years

Cookie: Facebook Pixel

Function: Analytical cookie that measures website visits

Retention period: 2 years

Accessing, modifying, or deleting data.

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Artoise, and you have the right to data portability. This means you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization specified by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request to withdraw your consent or object to the processing of your personal data to info@artoise.com.

To make sure that the request for access is made by you, we ask you to send a copy of your identity document with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Artoise also wants to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data.

Artoise takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@artoise.com. Artoise has taken the following measures to secure your personal data:

TLS (formerly SSL) We send your data using a secure internet connection. This can be seen in the address bar 'https' and the padlock in the address bar.

Marketing Communication via WhatsApp and SMS

By opting in through our website forms or other sign-up methods, you consent to receive messages from Artoise via WhatsApp and/or SMS regarding giveaways, product updates, and exclusive offers.

You can withdraw your consent at any time by replying “STOP” in WhatsApp or by contacting us at info@artoise.com.

Artoise only sends messages to individuals who have voluntarily provided their contact details and agreed to receive such communications.

Your phone number and data will not be shared with third parties and are processed in accordance with our Privacy Policy.